Frequently Asked Questions
Grupo 5@2x

I’m having an issue with the event

We appreciate your patience! We’re here to help, but we’re also a very small team and support can be overwhelming when tens of thousands are attending an online event.

How do I access my VIP Talks?

Click the button below to visit DRSUMMITS (where your purchase is located) to sign in (or request a password reset).

Layer 2@2x

FAQs

Sorry about that! Our system automatically generates a confirmation email and immediately sends it. There are a few common issues:

  • You use Gmail and the email has landed in your ‘Promotions’ tab.
  • The email somehow landed in your Junk or Spam folder.
  • Your order was placed through PayPal. If your PayPal account is associated with a different email address, you’ll likely find it in that inbox.
  • You’ve marked one of our emails as Spam. When this happens, our system is forbidden from sending any email communications to you.

The email you are looking for has the subject line “Your Name, Your VIP Pass Is Ready! [Health Coach Certification Summit]“.

Here is a quick instructional video on how to access your purchased summit.

If you still don’t see the email, please feel free to email us at support@drsummits.com.

As a free registrant, you will be getting an email daily from us when the summit launches on August 8, 2020. The email with the subject line “Your Name, it’s live now… [Health Coach Certification Summit ]” will contain the link to access the summit.

You can also bookmark this page https://healthcoachcertificationsummit.com/event and it will redirect you to the presentations accessible for the day.

If you do not see the email in your inbox or cannot access the summit, please feel free to email us at support@drsummits.com

Yes! You can access the summit using your smartphone or tablet.